How to order a repeat prescription

• Online
• In person
• by post
• by fax – 01942 713432

Repeat Dispensing

It is now possible to obtain your repeat medicines without having to see the doctor for a prescription each time.

The service, known as repeat dispensing, is ideal for those whose medication is generally stable and is proving very popular with our patients.

If you would like to learn more about Repeat Dispensing or apply to join the scheme, please ask at reception.

Wherever possible you should use the re-order slip attached to your prescription to order your next prescription. You can request a print out of your re-order slip from the receptionist at any time.

Please allow 2 working days for your request to be processed.

Understanding your medicines

It is not possible for us to consider all possible side-effects of your medication during normal consultations. We therefore recommend that you read the Patient Information Leaflet (PIL) enclosed with any medicines prescribed by the NHS.

According to the MHRA (Medicine’s and Healthcare Products Regulatory Agency), “Self-care, a key government objective, relies heavily on patients having sufficient high quality information on which to base their decision-making”. The PIL is intended to provide uniform, objective and up to date information to which you can refer to at all times in order to help you to participate fully in concordant decision-making about medicines prescribed, or recommended, by healthcare professionals.

They should be read regularly to check for any changes as the pharmaceutical companies do update PILs from time to time as knowledge develops.

Please discuss any matters that may arise with your pharmacist in the first instance.

What should I do if I change my Pharmacy?

If you change Pharmacy and arrange for your prescriptions to be electronically sent to them, please let the surgery know so that we can update it in your medical record.

If there is a fault with the system or if you are prescribed certain medications that cannot be sent via EPS, your prescription will be printed. In this case we need to manually update your record with your new pharmacy.