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Patient Group Meeting

The next Patient Group meeting will be held at the surgery at 6:30 on Wednesday 6th December 2017. Everyone welcome.

This meeting provides an opportunity for patients to understand and influence the way we deliver services to patients.

Please note: The Patient Group Meeting is not a forum for individuals to raise personal issues. The Comments, Concerns and Complaints procedure should be followed in such instances.

Test Results

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Patients can attend the MONDAY morning (9am - 10.45am) drop-in ‘community phlebotomy clinic’ which is upstairs in the Health Centre. You do not need an appointment for this service.

Alternatively, blood testing is available by appointment only with Julie, our Health Care Assistant on Monday, Tuesday, Wednesday and Thursday Mornings.

Please note – You may be requested to provide a fasting sample. Fasting means nothing to eat or drink, except water, for 12 hours before your test, however it is important to make sure you continue to drink plenty of water whilst you are fasting.

Click here to see a list of the common blood/urine tests that we perform in the practice.

If we have asked you to make a ROUTINE APPOINTMENT for a blood test please note that ‘routine’ means any time in the next month or so.

Your blood test results should be available within a week. You can telephone the practice for your results although the doctors comment on all results and if there is any follow up action needed we will contact you.

You can telephone or call into the surgery for your test results between 1pm and 3pm, Monday – Friday only. If possible, please avoid telephoning for blood results on Mondays, as the phone lines can be extremely busy. You will be asked to call back if you contact the surgery for your test results outside of these times.

You can also request access to your test results on-line using on-line services.

Please note, the reception staff are not clinicians. They are unable to advise you on what your test results mean. They can only pass on the doctor’s comments.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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