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Noticeboard

We will be taking part in the Worlds Biggest Coffee Morning on Friday the 28th September from 10.00am until 11.30am to raise funds for Macmillan Cancer Support. Please feel free to join us for cake and refreshments.

Need Urgent Dental Care?

If you need help with an urgent dental problem, call our helpline, available from 9am to 9:30pm everyday, including weekends and Bank Holidays.

0161 476 9651 (Local Rate)

Local dental providers offer NHS urgent dental clinics across Cheshire and Merseyside, with urgent appointments for patients who need urgent treatment, advice and support on dental queries or referral to other services.

The service is provided according to strict clinical criteri

a and when you call you'll be assessed by a member of our clinical team to make sure your problem come under either:

  • Trauma - this is usually caused by a blow to the face, a lost filling is not classed as a trauma.
  • Swelling of the face
  • Bleeding, uncontrolled, such as after an extraction
  • Pain that can't be controlled by pain relief medicines.

If you're given an appointment and your problem doesn't fit of the above, you'll still have to pay the NHS fee but may receive advice and not treatment.

Clinic times vary.and at busy times or when your local clinic's not available you may be offered an appointment at an alternative location.

Please not: this is an appointment only service - we do not operate a "drop in" service at any of our surgeries

Text Message Reminders

mobile phone

Would you like to receive a free text message to confirm your appointment?

Its easy - just give us your mobile phone number and we will add it to our database. 

If you wish to register for this messaging service please fill out the consent form.

Reducing missed appointments

Every missed appointment costs the NHS £36.00. We hope by introducing this service we are able to reduce the number of missed appointments and save NHS resources. It is also a quicker and cheaper method of contacting patients than writing. 

Texting Land Lines

Don’t have a mobile phone? Don’t worry, we can also send text messages to land line telephone numbers. Unfortunately we are unable to text land lines to confirm appointments but if you give us consent, we can send a simple text to advise you that we have a message and request that they get in touch or to advise about upcoming health campaigns such as flu clinics.

The type of messages we will send 

There are numerous reasons that we may want to contact you using text messaging. Some typical examples include:

  • A text confirmation of an upcoming surgery appointment.*
  • To ask you to contact us so that we can deliver a non-urgent message.
  • To invite you to participate in national health care programs such as cancer screening, Childhood or Influenza Immunizations Campaigns or NHS Health Checks.

Can I use this service to contact my doctor?
No. If you need to speak to your doctor, please phone or make an appointment. 

What if I do decide not to participate?
Simply tell us you don’t wish to receive text messages from us and we will remove your number from the service.

What happens if I change my mobile number?
You need to let us know your new number as soon as possible so we can continue the reminder service to your mobile phone.

WE WILL NEVER BREACH PATIENT CONFIDENTIALITY USING THE TEXT MESSAGING SERVICE.

* Garswood Surgery cannot guarantee the successful delivery of text messages to each individual recipient. The service depends on the individual cellular and mobile phone carriers to deliver SMS messages. There may be a charge by your mobile phone provider to receive SMS messages when you are abroad. We confirm an appointment date and time by text message at the time of booking, however, we do not text out appointment reminders. It is the individual’s responsibility to access their text messages. The onus remains with the individual to ensure they attend for appointments and respond to text message requests. If you have changed your mobile phone number or wish to register your mobile number with us please contact us and we will update your record. We do not offer this service to patients under 16 years old. 

 



 
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